How to Deal with Personal Training Client Cancellations
This article is brought to you by ISSA (International Sports Sciences Association)
Life happens and client cancellations are bound to occur from time to time. However, as a personal trainer and small business owner, it’s in your best interest (and your clients’) to minimize cancellations as much as possible.
A late cancellation can leave you with an unpaid window of time. And if they happen enough, those cancellations can impact your clients’ consistency and ultimately their progress.